loading... 2020 Assisted Admin WC Staff Safety Test Posted on February 12, 2020 Samantha Ellis Welcome to your 2020 Assisted Admin WC Staff Safety Test February 28, 2021 Full Name Office Email Title Infection control in the office setting includes:Staying home if you are sick.Covering coughs and sneezesEffective hand hygieneRegularly cleaning office environmental surfaces (desks, kitchen counters) with products such as disposable Clorox or Lysol wipesAll of the above When would you be expected to perform hand hygiene?A. After contact with a sick person’s desk or phoneB. After handling documents that were handled by many peopleC. Before preparing / eating a mealD. After covering a cough or sneezeA,C,DAll of the above According to the CDC, an alcohol-based hand rub is the preferred method for hand hygiene except for when hands are visibly dirty or contaminated.TrueFalse Recommended general environment cleaning in the office includes:Letting office housekeeping staff perform it dailyDisinfecting regularly with a disposable disinfectant cloth such as Clorox and LysolWeekly soap and water cleansingDisinfecting with 70% isopropyl alcohol Best practice for reducing contamination of equipment used by all in the office is to practice consistent hand hygiene and regular disinfection.TrueFalse Mobile phones used in work & personal settings can carry pathogenic microorganisms.TrueFalse Which of the following is an INCORRECT statement regarding spread of the flu virus?It is a best practice for all healthcare workers to get a flu vaccineIf you do not see patients, you do not need to get a flu vaccineIf you get influenza, do not go to work until you are fever free for at least 24 hoursDuring flu season, avoid crowds and large gatheringsKeeping items in your work area disinfected can help control the spread of the flu You are opening a box of supplies with scissors and accidentally cut yourself. With a workplace sharps injury you should:Put on a bandage and go right back to work.Report the injury and exposure immediately to the Branch Manager for further direction.Immediately go to urgent care to get antibiotics. Use of sound Body Mechanics helps to prevent injury. Which of the following best demonstrates the use of sound Body Mechanics?You stretch to water houseplants on top of the bookshelf in your office.You are thinning out the file cabinet placing files in a storage box. The box has become very heavy. You bend over to move it.You need desk space to work so you pile papers on the credenza behind you. You twist back to find a missing document.You knock a file off your desk. You get out of your chair and squat to pick it up. Many workplace injuries occur from people simply not paying attention to what they are doing.TrueFalse You receive a text message while driving between offices. You may do the following legally and safely EXCEPT:Use a hands-free device to talk on the phonePull over to the side of the road and review the messageAnswer the text message when are you are stopped at the stop lightWait until you arrive at your destination. Then check the message You notice a man you don’t recognize wandering in the office peering into offices. He doesn’t belong there. You should:Leave him alone he’ll find whom he is seekingCall out to him from your office – “who or what are you looking for?”Calmly approach him and ask if you can help him, guiding him towards Reception/HR to have him potentially escorted outTell him he is not allowed in the building and to leave immediately Warning signs that a situation or individual may turn violent include:A. Angry emotional undertoneB. Pre-occupation or fixation with a person or objectC. Repeating self, avoiding eye contactD. Increasing distress or desperationA, B, DA, DA, B, C, D You hear screaming and what sounds like gun shots coming from somewhere in the building. It sounds like an Active Shooter situation, which action should be your first choice if available?Get out of the building as fast as you can, calling 911Hide under your desk with the lights out and quietly call 911Pick up a heavy object to use as a weapon and get ready to confrontScream for everyone to run Office fire safety includes:Use an elevator if one is available to get out quicklyUse of a space heater in your office is acceptable if it is new not refurbishedMake sure you turn off all critical operations, such as computers, before you exit in a fireKnow where the nearest fire extinguishers are and know how to use them In a serious community disaster (wildfire) the office staff may have to coordinate with staff and patients by personal cell phone. Important information to collect from staff when you reach them includes:A. Are they safe?B. Who are their priority patients [Evac level 1]? Can they get safely to them?C. Do they have adequate supplies to perform visits?D. Can they accept additional patients?A, B, DA, B, CAll of the above Patient Rights include all of the following EXCEPT:Unlimited access by family to patient medical recordsReceiving verbal and written information in a language they can understand – meaningful communicationBeing treated with respect and full recognition of their dignityBeing informed of any financial liability prior to obtaining services Submitting visit notes for visits not performed is an example of Medicare Fraud.TrueFalse Your responsibility with Protected Health Information (PHI) includes all EXCEPT:Locking computer screen or closing programs with patient information when leaving your deskFaxing physician orders with an agency cover sheetShredding unneeded copies of patient informationTexting full new patient identification information to field clinicians Patients whom are satisfied and happy with their nurses, therapists and office support are unlikely to place complaints.TrueFalse Be sure to click Submit Quiz to see your results! 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