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Assisted Home Health & Hospice’s COVID-19 Update

As our local communities begin to feel the impact of the coronavirus (COVID-19), we wanted to share with you the steps Assisted Home Health and Hospice is taking to help protect the health and safety of our patients and employees.

We’re closely monitoring local and national reports on the evolving impact of COVID-19 and, following the guidance from the Centers for Disease Control (CDC), the World Health Organization and applicable public health agencies. As part of our Emergency Preparedness Program, we have developed a Procedure for COVID-19 that will allow us to respond timely and appropriately. First, please try to remain CALM and follow prevention strategies provided below.

In an effort to help the containment of COVID-19 Assisted Home Health & Hospice would like to share with you appropriate prevention methods for you and on the part of our staff:

Prevention Methods

The CDC recommends these basic health practices to help prevent the spread of the virus:

  • Get the flu shot if you/family have not done so this season
  • Washing your hands is the MOST EFFECTIVE way to protect yourself from infection. Washing hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. Using an alcohol-based hand sanitizer that contains at least 60% alcohol is acceptable unless hands are visibly soiled
  • Cover coughs/sneezes with a tissue and throw it in the trash. If tissues are not available, use your sleeve not your hands
  • Avoid touching eyes, nose, and mouth with unwashed hands
  • Avoid shaking hands, use other signs of affection rather than hugging
  • Use a social distance of 6 feet or greater between yourself and others. Avoid crowds/groups of people
  • Regularly clean and disinfect frequently touched objects and surfaces with a household cleaning spray or wipes to help remove germs
  • Avoid close contact with people who are sick
  • Limit close contact, like kissing and sharing cups, utensils, towels or bedding with people who are sick.
  • Stay home if YOU are sick

If you are a patient & have developed any of the following symptoms or suspect to have been in contact with anyone with COVID-19, please contact your local Assisted Home Health & Hospice office immediately:

  • Cough
  • Fever
  • Difficulty Breathing

A link to Assisted Home Health & Hospice’s local offices can be found at https://assistedcares.com/areas-we-serve/.

Approach to Care of Current Patients/Families

Assisted’s Clinicians, who perform home visits, will contact patients/families the evening/day before making the visit. In an effort to identify and prevent a possible exposure and spread of COVID- 19, our Clinicians will be asking the following questions:

  • Have you (pt/family) had a recent exposure [close contact] to someone diagnosed with or suspected of having COVID-19?
  • Have you (pt/family) had a recent exposure to someone who just returned from travel out of the U.S.? If so, from where and when?
  • Do you (pt/family) have any new symptoms of cough, fever, difficulty breathing, AND have experienced an exposure listed above?

For any YES responses, Assisted will address and follow proper procedures for prevention.

At Assisted Home Health & Hospice, proper disinfecting and safety procedures are of the highest importance. The following Standard Precautions are always a must.

  • Meticulous handwashing
  • Use of Personal Protection Equipment (PPE) needed to protect against contact with blood / body fluids including airborne contaminants.
  • All homes/residences with patients who have acute respiratory symptoms will be evaluated for their risk of COVID-19

Assisted feels deeply for those who have been affected. Thankfully, as of now, we have NO patients with suspected or confirmed COVID-19 and we’re not aware of any staff member contracting COVID-19. We have implemented guidelines that instruct any employee who may develop symptoms or come into contact with infected individuals on what needs to be done.

Again, the health and safety of our patients and employees are our top priority, and we’re committed to doing our part to help keep you safe.

Families First Coronavirus Response Act (FFCRA or Act)

Please click below for the employee rights flyer explaining the Families First Coronavirus Response Act (FFCRA or Act)

CDC Guidelines:


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